Privacy Policy for CJ’s Auto Detail

Effective Date: 10/05/2024

At CJ’s Auto Detail, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile auto detailing services. Please read this policy carefully to understand how we handle your data.

1. You may request your money back If the service wasn’t done.
* You have 24 hours after the service is done to contact  CJ’s Auto detail if the service wasn’t completed, if we don’t do the service you asked for, or if the service wasn’t done properly. We will return and re-do the service.
* ⁠We will not be responsible for lost items, we request that all personal items and/or personal documents be removed. If not, technicians will remove them and put them in a bag and hand them to you but we’re not responsible for any lost items.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Information: Name, email address, phone number, billing address, vehicle details, and payment information.
• Service Information: Details related to the services you request, including location for mobile detailing.
• Technical Data: Information about your device, IP address, and website usage via cookies or similar technologies when you visit our website or schedule an appointment online.

3. How We Use Your Information

We use the collected data to:

• Provide and manage our mobile auto detailing services.
• Communicate with you about your appointments, services, and promotions.
• Process payments and issue receipts or invoices.
• Improve customer service and personalize your experience.
• Comply with legal obligations or resolve disputes.

4. Sharing Your Information

We may share your information with third parties in the following situations:

• Payment Processors: We share your payment details with trusted payment processors to securely complete transactions.
• Service Providers: We may share information with third-party service providers that help us operate our business (e.g., booking platforms, marketing agencies).
• Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or protect our rights.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system can guarantee complete security. You use our services at your own risk.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your online experience and collect information about how you use our website. You can modify your browser settings to reject cookies if you prefer.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your personal information.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at
540-446-1780

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CJ’s Auto Detail
21 Woodstock Lane, Stafford, VA, 22554
CJsautodetail98@gmail.com
540-446-1780